Shipping & Handling

ORDERS WITHIN BAHRAIN

Delivery Timeframe

Orders received from within Bahrain are delivered within 1-2 business days. (“Business days” are between Sunday and Thursday and do not include public holidays).

Cash on Delivery

Cash on Delivery is available for shipments within Bahrain with no charges.

Shipping Rates

A standard shipping rate of 5 USD/ 2 BHD is applied on all orders within Bahrain.

Taxes & Duties

  • No duty charges apply for all shipping addresses within the Kingdom of Bahrain.

Insurance

  • Ejewan ensures each order during the time it is in transit until it is delivered to you.
  • We require a signature for any goods delivered, at which point responsibility for your purchased goods passes to you. If you have specified a recipient who is not you for delivery purposes (for example as a gift) then you accept that evidence of a signature by them (or at that delivery address) is evidence of delivery and fulfillment by Eljewan and transfer of responsibility in the same way.

INTERNATIONAL ORDERS

Delivery Timeframe

International orders arrive within 3-10 business days. (“Business days” means between Sunday and Thursday and do not include public holidays).

Since delivery timeframes vary depending on destination, a more accurate estimate will be provided during your checkout.

Please note that although we try our best to deliver your items during the estimated timeframe, delivery dates are not guaranteed due to external factors.

Cash on Delivery

Cash on Delivery is available for shipments within, Qatar, KSA, Kuwait, U.A.E & Oman.

 

Taxes & Duties

All international orders are shipped on a DDU (Delivery Duty Unpaid) basis.

As the recipient, you are liable for all import duties, customs and local sales taxes levied by the country you are shipping to, and the payment of these is necessary to release your order from customs upon arrival.

In order to ensure the timely dispatch of your order, please provide accurate local contact information so that the local logistics agent may contact you.

We work closely with our shipping partner Aramex to minimize the potential impact of custom delays on our international customers. Please email us at SUPPORT@eljewan.com if you require any related support or clarification.

Shipping Rates

International shipping rates are calculated based on a number of factors including desired service level (standard/express), the number of items you are purchasing, the weight of the item and the destination country/region. Your international shipping rate will be calculated during the checkout process by our relied courier, Aramex.

 

Insurance

Eljewan ensures each international order during the time it is in transit until it is delivered to the local clearance agent, as per the above-mentioned DDU international shipping rules.

In the event that a local clearance agent other than an Aramex sub-agent is assigned for an international order, you accept evidence of delivery and fulfillment by eljewan and transfer of responsibility in the same way.

In the event you assign Eljewan with a door-to-door service, we require a signature for any goods delivered at the shipping address specified, at which point responsibility for your purchased goods passes to you.

If you have specified a recipient who is not you for delivery purposes (for example as a gift) then you accept that evidence of a signature by them (or at that delivery address) is evidence of delivery and fulfillment by Eljewan and transfer of responsibility in the same way.


OTHER SHIPPING INFORMATION

  • Before we can dispatch your purchases, we may need to confirm your details with your card issuer. We will do our best to keep delays to a minimum
  • Our delivery time starts from the moment an order is accepted (payment is processed) and includes a 24-hour maximum period to dispatch from our warehouse.